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Gareth Horton
July 12th, 2002, 02:41 PM
Looks like you could set your model to capture all the 800 and DD Service records. Then in Table view, Data > Filter. Make your filter something like "minutes > 0" (without the quotes).

Mark!

Curt wrote:
> Hi everyone,
>
> I am trying to trap on the following data: Extension, First and Last Name, Local, Toll DDD, 800 Service, Incoming, Other type phone calls, and Totals. See "<<=========" below on each line. The problem is that there are multiple Toll DDD and 800 Service, and I only want ones that have data in them. Does anyone have any suggestions? Thanks in advance, Curt
>
> ***********************
> Extension: 5038 (cont.) <<=========
> First Name: CHRISSY (cont.) <<=========
> Last Name/Exhibitor: Smith (cont.) <<=========
> 15:38 04/29/2002 18:48 Incoming
> <SNIP>
> 16:43 04/30/2002 314-7131 1:24 Local
> -------------- ----------
> SUB-TOTAL (for 5038):
> 300 9:20:56
>
> 0 0:00 Internal
> 0 0:00 OPERATOR ASSIST
> 78 2:47:54 Local <<=========
> 30 28:00 Toll DDD <<=========
> 0 0:00 Toll DDD
> 0 0:00 OPERATOR ASSIST
> 0 0:00 OPERATOR ASSIST
> 9 17:10 800 SERVICE <<=========
> 0 0:00 OPERATOR ASSIST
> 181 5:47:52 Incoming <<=========
> 0 0:00 800 SERVICE
> 2 0:00 Other <<=========
> 0 0:00 OPERATOR ASSIST
> 0 0:00 CREDIT CARD CALL
> 0 0:00 LATA CALL
> 0 0:00 800 SERVICE
> 0 0:00 800 SERVICE
> 0 0:00 800 SERVICE
> 0 0:00 800 SERVICE
> 0 0:00 800 SERVICE
> 0 0:00 800 SERVICE
> 0 0:00 800 SERVICE
> 0 0:00 OPERATOR ASSIST
> 0 0:00 DIRECTORY ASST.
> -------------- ----------
> 300 9:20:56 <<=========